The Shine Mobile

Performance

Our mission is simple.

Ceramic Protection

Shine all year.

Flawless interiors

All year UV protection warranty

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Shine

Renew materials

No more visible scratches

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Shine

Flawless interiors

All year UV protection warranty

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Shine

Hydrophobic

Say no to water stains & droplets

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Shine

Customer Feedback

Every detail matters. So does your voice .

"A designer with an eye for detail noticed everything was flawless."

Jordan C.

Noticed every detail. Flawless.

"A first-time client turned loyal fan after seeing the results."

Ava M.

First-time client, now a loyal fan.

"My boyfriend is speechless did not expect this, thank you!"

Sophie T.

Boyfriend was speechless.

"Appreciates craftsmanship— called the experience seamless."

Leo R.

Appreciates craftsmanship.

"Came for convenience, stayed for the long-lasting finish."

Isla W.

Loves the long-lasting finish.

"Booked for a last-minute clean got showroom quality."

Miles K.

Last-minute showroom quality.

The Shine Mobile: Feedback & Your Experience

Every detail matters. So does your voice. We believe that great service is built on meaningful feedback. Whether it's a suggestion, a compliment, or a concern, your insight helps us refine the experience. We encourage you to share your thoughts subtle or bold so we can continue delivering the detail you deserve.
Feedback Submission & Response Time: Feedback can be submitted directly through our website, post-service follow-up, or via email at [email protected] . Our team reviews all submissions with care. While we may not respond to every message individually, all feedback is considered and used to inform service improvements. For urgent issues requiring a reply, please allow up to 48 hours for a response from our support team.

The Shine Mobile: Terms, Service Details & Availability

Mobile Auto Detailing Services: The Shine Mobile provides professional mobile detailing services, including but not limited to exterior washing, interior deep cleaning, paint correction, ceramic coating, and maintenance packages. Services are offered on-location and require a safe, accessible parking space for the duration of the appointment. Availability may vary depending on location and service area coverage.
Vehicle Condition Requirements: Final pricing and service outcomes are dependent on the condition of the vehicle at the time of service. Excessive dirt, pet hair, staining, or damage may require additional time, equipment, or specialized treatment. Vehicles that do not meet basic eligibility for standard detailing may be rescheduled or subject to additional fees. Customers will be informed prior to service.
Weather Policy: Services are weather-dependent. In the event of rain, snow, extreme wind, or unsafe conditions, appointments may be rescheduled at no additional cost. We recommend covered parking or garage access when possible to ensure uninterrupted service.
Service Guarantees and Limitations: The Shine Mobile aims for excellence on every detail. However, certain stains, odors, or surface defects may be permanent or require multiple treatments. Service results may vary based on age, condition, and material type. No service guarantees the complete removal of all contaminants.
Booking, Payment & Cancellation: Appointments can be made online or by phone. A valid credit or debit card is required to secure your booking. Payment is due upon service completion. Cancellations or reschedules must be made at least 24 hours in advance to avoid fees. No-shows may incur a cancellation charge.
Service Area & Availability: Service coverage includes designated zones within our listed service regions. Coverage may be limited by traffic conditions, accessibility, and demand. Select services may not be available in all areas. For current service zones and availability, visit theshinemobile.com/service-areas.
Eco-Friendly Commitment: All services are performed using water-conscious methods and biodegradable, vehicle-safe products. The Shine Mobile complies with all applicable local water runoff and environmental safety regulations.
Fleet & Commercial Accounts: Business and fleet services are available upon request. Custom pricing and recurring service plans may be offered for qualifying clients. For more information, contact our commercial services team.
Photos & Social Media Use: With customer permission, The Shine Mobile may capture before-and-after images of detailed vehicles for marketing, training, or quality assurance purposes. No personal information is shared.
Customer Responsibility: Customers are responsible for removing personal items from the vehicle prior to service. The Shine Mobile is not liable for loss or damage to personal belongings left in the vehicle.